Digital experience platforms enable organizations to manage the overall experience of the web user and facilitate business processes that manage, deliver, and optimize digital experiences on a website. Digital experience platforms (DXPs) were previously referred to as web experience management (WEM).

On SoftwareReviews' Data Quadrant, software providers are ranked by a composite satisfaction score (composite score or CS) that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The digital experience software providers with the top CS scores are recognized as Gold Medalists for the year.

The 2022 Midmarket Digital Experience Software Gold Medalists are as follows:

• Percussion CMS8, 8.7 CS, for product strategy and rate of improvement.
• Concrete CMS, 8.7 CS, for its management interface.
• Kentico Xperience, 8.7 CS, for multi-channel support.

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